Privacy Policy

Effective date: November 13, 2018

SHIFT SAĞLIK LTD (“us”, “we”, or “our”) operates the https://shifthairtransplant.com website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://shifthairtransplant.com

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

SHIFT SAĞLIK LTD uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Turkey and choose to provide information to us, please note that we transfer the data, including Personal Data, to Turkey and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

SHIFT SAĞLIK LTD will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

SHIFT SAĞLIK LTD may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of SHIFT SAĞLIK LTD
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google AnalyticsGoogle Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By visiting this page on our website: https://shifthairtransplant.com/privacy-policy/
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Your relationship with SHIFT Hair Transplant is governed by the following Terms and Conditions. Our office is located at Gayrettepe Mah. Yıldız Posta Cad. No: 6 Beşiktaş 34349, Istanbul, Turkey with Registration Number: 77990-5. These Terms and Conditions are applicable to all our Treatment Packages. Please take your time to read through it before accepting because there are legal implications associated with it.

ACCEPTANCE OF TERMS

The use of the information and services offered by this website (https://shifthairtransplant.com/) depends on your acceptance of its terms without any modification. SHIFT has the sole right to permanently or temporarily make changes to these terms and conditions, and cannot be held responsible for any damage that may be caused by such modifications, suspension or discontinuation to any third party or user.

DEFINITIONS

“Agreement” – This Agreement.

“Terms and Conditions” – These Terms and Conditions.

“Schedule” – A document that gives a detailed description of the particular Treatment Package you intend to buy.

“We” – SHIFT Hair Transplant, incorporated as a medical tourism company at Gayrettepe Mah. Yıldız Posta Cad. No: 6/20 Beşiktaş 34349, Istanbul, Turkey (Registration Number: 77990-5).

“Trading Name” – SHIFT.

“Service Provider” – The medical expert that provides consultation, examination, medical procedure as well as care and aftercare.

“Destination” – Istanbul – Turkey.

“Treatment Package” – The list of all services including operation, private transfers, accommodation, host and pre-operative tests (if needed) that you have chosen to buy from SHIFT.

“Procedure” – The medical surgery or treatment you have decided to undertake.

1. PAYMENT

1.1. Based on your service preferences, the cost of your Treatment Package will include the costs of one or more of the services given below:

a) Operation.

b) Private transfers.

c) Accommodation.

d) Any pre-operative tests recommended for you.

e) Host.

2. YOUR TREATMENT

2.1. The information (I.e. test results, pictures, prescriptions, etc.) provided by you through email exchanges, video consultations or telephone conversations will be reviewed by the service provider (SHIFT) before treatment plans are offered. Thus, changes may be made to your treatment plan after you have been examined by the Service Provider before your Procedure.

2.2. You are at liberty to choose whether to go ahead if such changes occur. In cases like this, you are entitled to get a refund for tests, consultations and other services for which payment has been made. However, we are not responsible for refunding your travel, accommodation and transfer costs as such services are handled by third party providers who are not under the control of SHIFT.

3. OUR RESPONSIBILITIES

3.1. Schedules containing relevant information will be provided to you as part of this contract. Information contained in these schedules are listed below:

a) Detailed information about the costs of your package

b) Detailed Information about your package

c) Information about health formalities required for the journey and the stay

d) Detailed information about visa and passport requirements which can also be obtained from https://www.evisa.gov.tr/en/

3.2. You will be provided with information about your journey before embarking on it. This information will be made available to you in good time and will include the following:

a) The name, address and telephone number of an agency in that locality that can provide assistance to you.

b) The times and places of intermediate stops and transport connections.

3.3 The Schedules containing the above information, which we will provide to you, form an important part of this contract, and as such, it should be read together with it.

4. YOUR RESPONSIBILITIES:

Reading our literature

4.1. Before accepting this agreement, you will read the literature given to you, including information contained on our website in relation to matters highlighted in paragraph 3.1. By accepting this agreement, it means that you have read and understood the information provided to you.

Travel information, passports, Visas and documentation

4.2. It is your responsibility to make provision for the following:

a) A valid, acceptable passport.

b) A visa, if necessary.

c) Other documentation.

4.3. It is your responsibility to submit passenger information to your airline in advance of travel if required.

4.4. All entry requirements for both your final destinations and any stop-off point must be met by you.

4.5. By failing to satisfy the requirements stipulated in paragraphs 4.1, 4.2 and 4.3, or providing incorrect information or documents, you accept that you may be denied carriage and entry to the country you are visiting. In such cases, you accept and acknowledge that you will be solely responsible for all resultant losses, and SHIFT will accept no responsibility or liability thereof.

4.6. You are fully responsible for any fines or costs (including the costs of an immediate return flight) you accrue due to your failure to travel with the required passport, visa or other documentation. In such situations, SHIFT accepts no liability as no compensation, expenses, refund or other sum will be paid.

4.7. SHIFT bears no responsibility for you missing your flight, including your connections. It is your responsibility to provide all necessary documents, including passports and visas.

Health precautions

4.8. You will be given health advice about your specific needs, or any required or recommended vaccinations well enough before travel. This information can be obtained from many local websites.

4.9. You are also required to seek advice from your local GP.

Insurance

4.10. You are required to take out insurance with an approved insurer before purchasing a Treatment Package from us. The essence of this is to indemnify you for any losses that you may suffer due to insolvency, travel problems or medical issues. By accepting these Terms and Conditions, it implies you have accepted this obligation.

5. YOUR MEDICAL HISTORY AND RECORDS

5.1. Details of your medical history must be submitted to SHIFT before beginning your journey, so as to help determine your suitability for the planned surgery. Your acceptance of these Terms and Conditions means that you agree that the details of your medical history, including your test results, pictures, prescriptions, will be shared with your Service Provider. We cannot be held responsible if the medical history form has not been thoroughly or honestly completed, or if any information is withheld.

5.2. Your acceptance of these Terms and Conditions implies giving us permission to obtain your patient file (including your examination and treatment results, treatment plan as well as before and after pictures) for our records. Be rest assured that we shall not sell or otherwise transfer your personal information to any party other than to deliver the services requested by you.

6. CANCELLATIONS

6.1. You may decide to cancel your booking at any time by notifying us in writing. The cancellation takes effect from the day on which the written notification of cancellation gets to us. The time at which the notification of cancellation is received will determine the scale of charges payable. However, the cancellation charge is always confined to actual expenses incurred and disbursements made.

7. DATA PROTECTION

7.1. The confidentiality of your personal details is of utmost priority to us. We are not going to disclose your data, records or information without your consent and will only be shared with those involved with your treatment.

8. PRIVACY STATEMENT

8.1 SHIFT maintains all patient information in accordance with Turkish laws pertaining to the release and disclosure of personal health information in order to ensure your privacy. The before and after pictures of patients might be used for illustrative purposes, especially to show possible results from various procedures. We hereby undertake that these pictures will not be edited or enhanced in any way to change the appearance of procedure or treatment. Your personal information will not be sold or rented to third parties. Your acceptance of these Terms and Conditions implies that you agree that SHIFT can use your before and after pictures in order to operate and enhance its website, to provide customer service, to process your transactions, to carry out research and analysis targeted at enhancing its products, services and technologies as well as to display personalised content to your interests and preferences.

9. APPLICABLE LAW AND JURISDICTION

9.1. This Agreement is under the law of the Republic of Turkey and is within the jurisdiction of the courts of Istanbul.

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