This form is to open a support ticket with SHIFT.

If you are looking for healing/aftercare support, We periodically notify our patients on time, or you can email/WhatsApp us. 


  • Operation date has to be at least 12 months ago.
  • Sharing photos from all sides of your head (not only small parts)
  • Photos have to be newly taken.
  • Your hair in the photos must be dry (not wet or greasy).

Fill in the form below as required, and we will process your submission and get back to you as soon as we can.

Note that any defect in the 4 conditions above will make this ticket invalid.

Support 1
The optimal positions for more precise assessment.

    Full Name*


    Operation date*

    Have you been contacted by us during your healing process? *

    Have you been contacted by us during your aftercare process? *

    Have you followed the pre- and post-operative instructions very well? *

    Have you had any treatments after your operation with us? If yes, please list them*

    Have you got your newly implanted grafts scratched at the first 11 days? *

    Have you got any support during the growth stage from other clinics? *

    Have you told us your correct medical history before the operation? *

    Finally, have you read the instructions file we gave you? *

    Your Message

    Front Hair Photo*

    Left Side Photo*

    Right Side Photo*

    Midscalp Photo*

    Back of the Head Photo*